1. Open your VPN app
Launch the VPN client you use on your device.
Launch the VPN client you use on your device.
Open the subscription or profile menu in the app.
Tap Update, Refresh, or a similar button. Wait until the server list reloads.
Make sure the app finished loading the latest servers and connection settings.
Choose a server from the updated list and connect again. Open any website to confirm the connection works.
If your app does not support profile refresh, remove the old profile and import your subscription link again from your account page.
Contact support — we can check your subscription and send an updated link.
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